Legal notice

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Legal Notice
Caregiver Essentials
Last Updated: September 22, 2026

1. Company Information

This website is operated by:

Caregiver Essentials
319 Marc-Aurèle-Fortin Boulevard
Laval, Quebec H7L 2A3
Canada

Phone: 514.332.8181
Email: info@caregiveressentials.ca

Website Administrator: Alexandre Bélanger


2. Hosting and Platform

The Caregiver Essentials online store is operated using the Shopify Inc. platform.

Shopify provides the technological infrastructure that enables online sales, secure payment processing, and website hosting.

For more information about Shopify's privacy practices, please consult their Privacy Policy.


3. Intellectual Property

All content published on the Caregiver Essentials website, including but not limited to:

  • Texts;
  • Product descriptions;
  • Photographs;
  • Images;
  • Logos;
  • Videos;
  • Downloadable documents;
  • Graphic elements;
  • Website design;

is protected by applicable intellectual property laws and remains the exclusive property of Caregiver Essentials or its suppliers, partners, or respective rights holders.

Any reproduction, distribution, modification, publication, or use, in whole or in part, without prior written authorization is prohibited.


4. Trademarks

All trademarks, logos, trade names, and visual elements displayed on this website remain the property of their respective owners.

Any unauthorized use is strictly prohibited.


5. Accuracy of Information

Caregiver Essentials strives to keep the information presented on this website up to date.

Despite all reasonable efforts, errors, omissions, or inaccuracies may occasionally occur regarding:

  • Product descriptions;
  • Pricing;
  • Availability;
  • Photographs;
  • Technical specifications.

Caregiver Essentials reserves the right to correct any errors and modify information published on the website without prior notice.


6. Products, Advice and Information

The information, descriptions, recommendations, and guidance provided on this website are for informational purposes only and do not replace the advice of a healthcare professional.

Users are responsible for ensuring that a product is suitable for their individual needs, personal condition, and intended use.

Before using a product in a medical or caregiving context, we recommend consulting a qualified professional when appropriate.

Products must be used in accordance with the manufacturer's instructions and intended purpose.


7. Limitation of Liability

To the extent permitted by law, Caregiver Essentials shall not be held liable for any direct, indirect, special, or consequential damages arising from:

  • The use or inability to use the website;
  • Service interruptions;
  • Computer-related issues;
  • Technical errors;
  • Unauthorized access;
  • Inaccurate information published on the website;
  • The use of a product contrary to the manufacturer's instructions.

Caregiver Essentials cannot be held responsible for damages, losses, or injuries resulting from, including but not limited to:

  • Improper use of a product;
  • Incorrect installation;
  • Modification of a product;
  • Normal wear and tear;
  • Use contrary to the manufacturer's instructions;
  • A failure attributable to the manufacturer;
  • Use under conditions that are incompatible with the manufacturer's recommendations.

Any applicable warranty remains subject to the manufacturer's conditions and applicable laws.

Where permitted by law, the liability of Caregiver Essentials is limited to the value of the purchased product.


8. External Links

This website may contain links to third-party websites.

Caregiver Essentials has no control over such websites and assumes no responsibility for their content, accessibility, security, or privacy practices.


9. Privacy Protection

Caregiver Essentials is committed to protecting the personal information of its customers in accordance with applicable laws.

Complete details regarding the collection, use, retention, and protection of personal information are described in our Privacy Policy.


10. Use of the Website

Users agree to use the website legally and in accordance with applicable laws.

In particular, it is prohibited to:

  • Compromise the security of the website;
  • Introduce malicious software;
  • Attempt to obtain unauthorized access to systems;
  • Use website content for unlawful or fraudulent purposes.

11. Governing Law

These Legal Notices are governed by the laws applicable in the Province of Quebec and the applicable federal laws of Canada.

Any dispute relating to the use of this website shall fall under the jurisdiction of the courts of the judicial district of Laval, Quebec, subject to consumer protection rights provided by law.


12. Contact Information

For any questions regarding these Legal Notices or the use of our website:

Caregiver Essentials
319 Marc-Aurèle-Fortin Boulevard
Laval, Quebec H7L 2A3

Email: info@caregiveressentials.ca
Phone: 514.332.8181


About Caregiver Essentials

Caregiver Essentials was born from hands-on experience gained through working with seniors, caregivers, and families every day.

We carefully select practical, reliable, and proven products designed to improve the safety, comfort, and independence of older adults, individuals experiencing a loss of autonomy, and their caregivers.

Our mission is to make truly useful solutions accessible by choosing products based on their effectiveness, ease of use, and real-world value for families.

Every product offered through our store is selected using a field-driven approach rooted in practical experience alongside seniors, caregivers, and the professionals who support them.

Our goal is simple: to support those who care for others.