Terms of service

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Terms of Service
Last Updated: September 22, 2026

1. Acceptance of Terms

By accessing the Caregiver Essentials website or making a purchase through our store, you agree to these Terms of Service and all applicable policies published on our website.

If you do not agree with these terms, please do not use our website or services.

2. Use of the Website

You agree to use our website lawfully, responsibly, and in compliance with applicable laws.

In particular, you may not:

  • Use the website for fraudulent purposes;
  • Compromise the security of the website;
  • Introduce malicious software;
  • Obtain or attempt to obtain unauthorized access to our systems;
  • Use website content in a manner that violates applicable laws.

3. Accuracy of Information

We strive to maintain accurate and up-to-date information regarding our products, pricing, descriptions, and availability.

However, despite our efforts, errors, omissions, or inaccuracies may occur. We reserve the right to correct any errors and modify any information without prior notice.

4. Products and Availability

Products are offered subject to availability.

We reserve the right to:

  • Modify or discontinue a product;
  • Adjust prices without notice;
  • Limit quantities sold;
  • Refuse or cancel an order in certain exceptional circumstances.

5. Product Use

Products sold by Caregiver Essentials must be used in accordance with the manufacturer's instructions and intended purpose.

It is the customer's responsibility to ensure that a product is suitable for their needs, personal condition, and the environment in which it will be used.

The information, descriptions, recommendations, and advice provided on this website are for informational purposes only and do not replace the advice of a healthcare professional.

6. Limitation of Liability

Although we carefully select the products offered in our store, Caregiver Essentials cannot be held responsible for damages, losses, or injuries resulting from, including:

  • Improper use of a product;
  • Incorrect installation;
  • Modification of a product;
  • Use contrary to the manufacturer’s instructions;
  • Normal wear and tear;
  • A failure attributable to the manufacturer;
  • Use under conditions incompatible with the manufacturer’s recommendations.

Any applicable warranty remains subject to the manufacturer's conditions and applicable laws.

7. Intellectual Property

All content on this website, including text, images, photographs, logos, videos, and graphic elements, remains the property of Caregiver Essentials or their respective owners.

Any unauthorized reproduction, distribution, or use is prohibited.

8. External Links

Our website may contain links to third-party websites.

We exercise no control over these websites and disclaim any responsibility for their content, security, or privacy practices.

9. Governing Law

These Terms of Service are governed by the applicable laws of Quebec and the applicable federal laws of Canada.

Any dispute shall be submitted to the competent courts of the judicial district of Laval, subject to consumer protection rights provided by applicable laws.

10. Contact Information

For any questions regarding these Terms of Service:

Caregiver Essentials
319 Marc-Aurèle-Fortin Boulevard
Laval, Quebec H7L 2A3

Email: info@caregiveressentials.ca
Phone: 514.332.8181